All administrative/virtual assistant projects are billed on an hourly basis in 15-minute increments. A signed Contract for Services will be REQUIRED BEFORE any work begins.

Our standard hourly rate is $30 per hour.

We also offer our Administrative Support Services on retainer at discounted rates. This option is perfect for clients who have upcoming projects or who need flexibility to plan their work. These are prepaid packages. The hours are non-refundable, but they can be used for up to 6 months from the date of purchase. We offer 5 different bulk discount plans for you to choose from. For services that fall within Administrative Support Services pricing structure, our price plans are as follows:

Plan #1 – 5-9 hours of work will be $22.95 per hour.

Plan #2 – 10-15 hours of work will be $18.95 per hour.

Plan #3 – 16- 25 hours of work will be $14.95 per hour.

Plan #4 – 26- 30 hours of work will be $11.95 per hour.

Plan #5 – 40 hours and above at any point in time will be $9.95 per hour.

Pay As You Go / Project Rates

This fee schedule works well for those who wish to acquire our services on a project-by-project basis.

• One (1) hour minimum is charged per invoice. All services performed under this plan will be billed weekly. A one-hour minimum is required.
• Projects are billed at the Hourly Rate but require a 50% deposit of the estimated cost before starting the project. The balance is due upon completion. 
• Invoices are sent upon the completion of the job and are immediately due and payable within 5 days of the invoice date. In certain cases a deposit may be required before work can begin.
• We reserve the right to charge interest on overdue amounts at the rate of 3% per month on the outstanding balance from the date of the invoice until the date of payment.

Method of Payment

1.      Payment may be made by business check, money order, cash or PayPal.

2.      Payments accepted through PayPal will appear on your credit card or bank statement as PayPal- AL Williams Docuprep  (AL Williams Docuprep is owned Angeline Williams).

3.      A 4% surcharge will be assessed to Paypal payments.  

4.      Paypal payments should be sent to

      williamsdocuprep@yahoo.com.

5.      There will be a $35.00 fee for any checks returned to our office for insufficient funds.

Please note:

• All work is billed in quarter-hour increments.

• If hand-written or faxed originals are difficult to read or illegible your job will take longer to complete.

Turnaround Time

We require 3-5 business days to process your requests.  We do offer rush services for an additional fee (See prices above).  For a 24-hour turnaround, all projects must be submitted by 3:00 PM EST on weekdays and 12:00 PM EST on weekends/holidays.  The turnaround time is dependent on the size of the project. Larger projects will require a longer period of time to complete.

Rush / Weekend / Holiday Service

Rush service is when you need something within 24-48 hours or less which must take preference over other clients work in the office. Our rush services are billed as follows:

12-Hour Weekday Rush Service**.......................75% Surcharge

24-Hour Weekday Rush Service**......................50% Surcharge

2-3 Business Day Rush**......................................25% Surcharge

Saturday Service....................................................35% Surcharge

Saturday 24 Hour Rush Service**.......................65% Surcharge

Sunday/Holiday Service (3-5 Days)....................50% Surcharge

Sunday/Holiday 24-Hour Rush Service**.........100% Surcharge

Manuscript Typing & Book Formatting Fees

Typing is custom work; therefore, we require a 1/3 deposit of estimated cost up front with balance due at completion of order, unless other arrangements are made. You may cancel your order anytime before typing has begun, after that time deposit is nonrefundable.

We try to provide firm price estimates based on the information that you provide us. Please be aware however that very often the information provided to us is either intentionally or unintentionally misrepresented. Missing, or misnumbered pages can cost an extra hour of time as the typist has to read and reread your work to try and find the continuity. There will be a charge of .50 per hour for any work that exceeds the information that we originally quoted upon. We will do our best to advise you of any additional charges in advance. .

Realtor, Support And Other Services

These services can be contracted either hourly, on retainer or by the project. These services include Realtor support, desktop publishing, photo scanning, computer support, office support, word processing, Internet research, resumes and job searches, travel arrangements and any other service we agree on.

Estimates vs. Actual Cost

All estimates are given based on the information provided and my experience on how long it should take after reviewing a given project. Some projects will inevitably have something pop up while the job is under way which will make it take longer. Any significant changes will be discussed before going forward. The final invoice reflects the actual time it took to complete the job.

Additional Billable Items

Additional expenses may be incurred during the course of your job. These could include shipping or postage, software purchased at your request, special stationary, binding materials, presentation folders, etc., which will be billed separately if applicable. A written quotation will be provided together with a confirmation form listing details of the task and any specific requirements.

BASIC NON-DISCLOSURE AGREEMENT

This Nondisclosure Agreement (the “Agreement”) is entered into by and between Client (Disclosing Party) and AL Williams DocuPrep (Receiving Party) for the purpose of preventing the unauthorized disclosure of Confidential Information as defined below. The parties agree to enter into a confidential relationship with respect to the disclosure of certain proprietary and confidential information (“Confidential Information”).

1.    Definition of Confidential Information. For purposes of this Agreement, “Confidential Information” shall include all information or material that has or could have commercial value or other utility in the business in which Disclosing Party is engaged. If Confidential Information is in written form, the Disclosing Party shall label or stamp the materials with the word “Confidential” or some similar warning. If Confidential Information is transmitted orally, the Disclosing Party shall promptly provide a writing indicating that such oral communication constituted Confidential Information.

2.    Exclusions from Confidential Information. Receiving Party’s obligations under this Agreement do not extend to information that is: (a) publicly known at the time of disclosure or subsequently becomes publicly known through no fault of the Receiving Party; (b) discovered or created by the Receiving Party before disclosure by Disclosing Party; (c) learned by the Receiving Party through legitimate means other than from the Disclosing Party or Disclosing Party’s representatives; or (d) is disclosed by Receiving Party with Disclosing Party’s prior written approval.

3.    Obligations of Receiving Party. Receiving Party shall hold and maintain the Confidential Information in strictest confidence for the sole and exclusive benefit of the Disclosing Party. Receiving Party shall carefully restrict access to Confidential Information to employees, contractors and third parties as is reasonably required and shall require those persons to sign nondisclosure restrictions at least as protective as those in this Agreement. Receiving Party shall not, without prior written approval of Disclosing Party, use for Receiving Party’s own benefit, publish, copy, or otherwise disclose to others, or permit the use by others for their benefit or to the detriment of Disclosing Party, any Confidential Information. Receiving Party shall return to Disclosing Party any and all records, notes, and other written, printed, or tangible materials in its possession pertaining to Confidential Information immediately if Disclosing Party requests it in writing.

4.    Time Periods. The nondisclosure provisions of this Agreement shall survive the termination of this Agreement and Receiving Party’s duty to hold Confidential Information in confidence shall remain in effect until the Confidential Information no longer qualifies as a trade secret or until Disclosing Party sends Receiving Party written notice releasing Receiving Party from this Agreement, whichever occurs first.

5.    Relationships. Nothing contained in this Agreement shall be deemed to constitute either party a partner, joint venturer or employee of the other party for any purpose.

6.    Severability. If a court finds any provision of this Agreement invalid or unenforceable, the remainder of this Agreement shall be interpreted so as best to effect the intent of the parties.

7.    Integration. This Agreement expresses the complete understanding of the parties with respect to the subject matter and supersedes all prior proposals, agreements, representations and understandings. This Agreement may not be amended except in a writing signed by both parties.

8.    Waiver. The failure to exercise any right provided in this Agreement shall not be a waiver of prior or subsequent rights.

This Agreement and each party’s obligations shall be binding on the representatives, assigns and successors of such party.

Note:  Acceptance of the Terms of Contract will make this Non-Disclosure Agreement binding, however, if you wish to receive a signed copy, please let us know by email.